Touch Screen Kiosks

Growing Customer Satisfaction With Touch Screen Kiosks

All experienced business owners know that putting customers first is a very effective way to ensure company success. In today’s business world, customer relationships are practically everything. It’s not enough to provide high-quality products and services. The interactions you have with customers must also be of the highest quality.

Customer service looks a lot different today than it did even two years ago. With the onset of the pandemic came a need to socially distance. This is what has helped touch screen kiosks to become a practical mandatory part of business locations everywhere. The interactive technology enables customers to get excellent customer service without interacting with other humans. Touch screen kiosks, in fact, grow customer satisfaction in a multitude of ways.

They provide customers with real-time messages.

Do you have a new product to introduce to your customer base? Are you beginning a new sales event this week? Promoting your company’s latest offerings is made easy with touch screen kiosks because they can be updated in real-time. No longer do you have to worry about taking down old signs and replacing them with new ones. Changing the data to show on the screens of your kiosks takes seconds. Keeping your customers in the know is a great way to please them!

“Digital signage kiosk allows you to update data in real-time, cultivating the communication channel between you and your visitors and customers,” informs James on PopShap.com, “If you have status or promotional update, building directory change, or flash sale you would like to publicize, you can rapidly reach your targeted customers by revising the display from the comfort of your home or office.”

They improve accessibility to those with disabilities.

Not all signs are created equal. Those that are hung too high or off in the distance can’t easily be seen. This is especially true for people with vision impairments. Your touch screen kiosk, on the other hand, provides vibrant messaging for all to see. As Australia’s InTouch Screens points out, people with impaired eyesight can zoom into digital signage, increase the size of text and images and choose to have text read out loud.

“Similarly, those who find it difficult to use a mouse and keyboard might find a touch screen more usable,” their website details, “Wheelchair accessible kiosks have been designed specifically with the input of health professionals to provide the best possible interactions for wheelchair users.”

They offer round the clock service.

Perhaps, the greatest aspect of touch screen kiosks is that they offer 24/7 functionality. They work so you don’t have to! Unlike us humans, interactive technology has the ability to perform tasks all around the clock. Customers have the ability to interact with your touch screen kiosk whenever they wish. Many touch screen kiosks are designed to be unattended. That means that customers can interact with your business themselves with no staff interaction.

Did you know that Unity Payments offers business owners high-quality touch screen kiosks? Learn all about them today! Please don’t hesitate to call us at 1-800-661-3761 or email us at info@unitypayments.ca.

Author

Dan Faraldo

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